OFFICES

Our products will be delivered through Chilexpress, Starken, BlueExpress, Motopartner, Chile Parcels, DHL, depending on the shipping address. The delivery time in the metropolitan region is up to 5 business days and for the rest of the country it is a maximum of 7 business days to the selected courier.

For Special Events such as Cyber ​​Day, Pre-Sales, etc; the term can be extended to a maximum of 15 business days. The final dispatch time is subject to the distribution and service times of external companies.

For exceptional cases or force majeure, the term will be subject to the distribution and service times of the aforementioned courier companies, as well as the limitations declared by the authority.

When placing your order, the system will automatically calculate a shipping amount based on your address.

The tracking number of your order will be sent to you by mail once it is delivered to the courier.

In case of requesting the withdrawal option at a Chilexpress or Starken branch, it is the customer's responsibility to withdraw the order within 14 days at the branch. Otherwise the shipment will be returned to our warehouse and the customer must pay the associated shipping costs.

We reserve the right to send.

DELIVERY

In dispatches 2 delivery attempts are made. If after the second attempt no one is found to receive your order, your purchase will return to us. In the event that your order is not received and returns to us, the customer will be charged for the second dispatch.

Delivery at Chilexpress or Starken branch

If there are times of the day when no one is at home, don't worry, we have the solution! Request delivery with withdrawal at any Chilexpress or Starken branch at the time of checkout.

Please, help us so that the shipment is fluid, save us bad times and unnecessary shipping costs.